Shipping

  1. How long will it take my package to be processed and ship?
  2. Click here for the chart of shipping costs
  3. Why is Priority Mail required for Hawaii, Alaska, Puerto Rico and all offshore zipcodes?
  4. Where is my order? Has my order been shipped?
  5. Do you accept International Orders?

How long will it take my package to be processed and ship?

In-stock items are usually shipped within two business days of receipt of your order. We expedite shipment if you request an optional shipping service such as Priority Mail or UPS Next Day or Second Day Air. Expedited orders must be received before noon Eastern time to assure same day shipment.

Transit time varies by shipping method and distance. Standard ground delivery from Hingham to the West Coast takes five to seven business days. Of course, shorter distances take less time. (We ship to Alaska, Hawaii and Puerto Rico via USPS Priority Mail, which ordinarily takes 2-3 business days. Unless otherwise requested, overseas shipments are sent via Express Mail International, which varies by destination but usually takes a few business days.)

If we are out of stock in your particular size, we let you know via email or post.

If delivery of your order is time sensitive, please let us know when you place the order. Please note that we are closed Saturday and Sunday and most major holidays.

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Contigous United States
Basic = UPS Ground or Parcel Post depending on address provided
Shoe Orders
  Initial Charge Per Additional Pair
Basic (Shoes) $9.95 FREE
Priority Mail $17.95 $8.00
2nd Day Air $21.95 $9.00
Next Day Air $41.95 $14.00
Next Day Saturday Delivery $54.45 $14.00
For Orders of Socks & Accessories Only (no shoes)
Basic (Shoes) $6.95 N/A
Priority Mail $14.95 N/A
2nd Day Air $18.95 N/A
Next Day Air $38.95 N/A
Alaska, Hawaii, Puerto Rico, and all offshore zipcodes
  Initial Charge Per Additional Pair
Priority (required) $17.95 $8.00
2nd Day Air $31.95 $11.00
Next Day Air $53.95 $18.00
Overseas and Canadian Shipments
We assess you for actual postage cost of each shipment made, including those for exchanges. Foreign customers are responsible for all customs duties and local taxes.
Express Mail International Estimate First Pair Estimate Per Additional
Canada $30.00 $5.00
Overseas $45.00 $10.00
UPS International Contact Us Contact Us

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Why is Priority Mail required for Hawaii, Alaska, Puerto Rico and all offshore zipcodes?

We have found Parcel Post to these locations to be slow and unreliable. Priority Mail service is much quicker and is worth the extra cost.

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Do you accept international orders online?

While we are happy to process online orders for previous customers, we do not accept orders over the web from first-time buyers outside North America. If you live outside the U.S.A. or Canada and are not an established Hitchcock customer with a record of previous purchases, you must contact us prior to placing any order.

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